From consult room to company founder
I graduated from Glasgow University Veterinary School in 2004 and followed thew well trodden path of practice life: surgery, consulting, management and eventually ownership. In 2010, I became a partner in what would grow to become the Pets’n’Vets Family. A Glasgow-based group that started with just one practice and, by 2021, on a shoestring, had become one of Scotland’s largest and most respected veterinary businesses.
Over a decade, we built a team of around 100 across nine sites - people I’m still proud to have worked with. We were known for being friendly, efficient and fair: a family of practices that innovated without losing its heart. We earned awards including Glasgow’s Favourite Business (Chamber of Commerce public vote), Fastest Growing UK Practice 2014, and a spot on the BBC’s Trust Me, I’m a Vet.
“We didn’t build a corporate — we built a community that happened to be brilliant at veterinary medicine.”
Fixing systems so people can thrive
What made Pets’n’Vets special was as much its people as the way we worked. We met regularly, we removed the niggles, focused on easy internal communication and agreed and shared aims. Most importantly, we acted with care and compassion for one another.
And with that came great results - we cut aged debt by 96%, implimented new health plans that actually worked, built new practices, integrated others, moved to just-in-time stock control, improved retention and made processes lighter so people could get back to doing what mattered - the jobs they loved.
I learned that most problems in veterinary life aren’t about talent or effort - they’re about design.
When systems work, teams thrive. When they don’t, even the best people burn out. That lesson became the foundation for what came next.
Good Day, Inc. and Helm
After stepping away from practice in 2021, I founded Good Day, Inc. - a consultancy and coaching vehicle built to help practice owners, managers and teams find their balance again. It’s about practical optimism: better workflow, calmer leadership, and the belief that veterinary life can feel good again.
Alongside it, I am a founder in Helm Hub - a modular, AI-driven collaboration platform that connects the human side of veterinary work with smart systems behind the scenes. Helm removes friction and reduces the cognitive load that weighs vets down every day.
AI with empathy
I’m fascinated by how technology - especially artificial intelligence - can quietly improve the profession. Whether it's by helping us write our notes, reduce admin or simply give us back headspace and confidence. AI, used well can support teams and make the day to day feel lighter.
I'm proud to be a graduate of MIT's Artificial Intellegence: Implications for Business Strategy Course and a firm believer in the power of people in practice. For me, the two go hand in hand: smart systems and human empathy, working together to make more days Good Days.
Philosophy
The best days in practice from inspirtation and clarity. I believe leadership should be kind, systems should be smart, and work should feel sustainable. I’ve made mistakes, learned a lot, and I know that small, consistent improvements always beat grand, one-off gestures.
Good Day, Inc. exists to make more of those better days — for vets, nurses, clients and the animals at the heart of it all.